Introduction At VividClean, your privacy is one of our top priorities. We strive to protect your personal information and ensure that your experience on our website is both secure and enjoyable. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it. By using our website, you consent to the data practices described in this policy. Types of Information We Collect We collect two categories of information: Personal Information: This is information you provide to us, such as your name, email address, phone number, payment information, and shipping address. Automatically Collected Information: We gather certain data automatically when you visit our website, including your IP address, browser type, device type, and browsing behavior (through cookies and other tracking technologies). How We Use Your Information We use the information we collect for several purposes: To Process Orders: We use your data to complete and manage your purchases, process payments, and deliver your products or services. Customer Service: We use your information to respond to inquiries and provide support. Marketing Communications: With your consent, we may send you promotional content such as newsletters and special offers. Improving Website Experience: We use data to enhance the design and functionality of our website and to provide a more personalized experience. Monitoring Security: We may use your information for security purposes to detect fraud, ensure the integrity of the website, and protect against unauthorized access. Sharing Your Information We may share your personal information with third-party service providers who perform services on our behalf. These include: Payment Processors: Third-party companies that help us process transactions securely. Analytics Providers: Companies that assist in tracking website traffic and usage patterns. Legal Compliance: We may disclose personal information if required by law or to protect the safety and security of our users. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. If you wish to have your personal data deleted, you may request removal in accordance with applicable laws. After the retention period, we securely delete or anonymize your data. Your Rights and Choices You have several rights regarding your personal information: Access: You can request a copy of the personal data we hold about you. Correction: You can request corrections to any inaccurate or incomplete information. Deletion: You can request that we delete your personal data, subject to legal exceptions. Opt-Out of Marketing: You can unsubscribe from promotional emails at any time. Cookie Management: You can control cookie preferences via your browser settings. Security of Your Information We take reasonable measures to safeguard your personal data against unauthorized access, alteration, and destruction. However, no system can be 100% secure, and we cannot guarantee absolute protection. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.