At VividClean, we are committed to delivering high-quality cleaning services to meet your expectations. If for any reason you are not fully satisfied, our refund policy is as follows: Cancellation Policy: If you cancel your cleaning service 24 hours or more before the scheduled date, you will receive a full refund. Cancellations made 12 to 24 hours before the scheduled cleaning will incur a 50% cancellation fee. Cancellations made less than 12 hours before the service will not be eligible for a refund. Service Satisfaction: If you are dissatisfied with the cleaning service, please contact us within 48 hours of the service. We will arrange a re-clean or issue a partial refund depending on the nature of your concern. Late Arrivals: If our cleaning team arrives more than 30 minutes late without prior notice, we will either reschedule the service at no extra charge or offer a partial refund, depending on your preference. We are dedicated to ensuring your space is cleaned to the highest standards, and we will do our best to resolve any issues promptly. If you have any questions or concerns about our refund policy, please contact our customer support team. Thank you for choosing VividClean!